Gartner: Key Performance Indicators (KPIs)

Key performance indicators (KPIs) are used to analyze and measure the success rates towards an intended result. KPI is a decision-making tool that helps in measuring the performance of companies in correspondence to their strategic goals and objectives. Key performance indicators (KPI) examples include monthly sales growth, monthly sales/new customers, monthly new leads/prospects, and the number of qualified leads, etc.

Gartner: Key Performance Indicators (KPIs) Topic Insights