Gartner: Electronic Bill Presentment and Payment (EBPP)

Electronic bill payment and presentment or EBPP are used by different companies to collect their payments via electronic modes, including ATMs, internet, direct-dial, etc. EBPP in healthcare helps providers to offer a modern bill payment experience to patients. Collecting payments from patients can become challenging once a patient leaves the provider. Electronic bill payment and presentment solutions consolidate all payments activities into a single platform and result in better electronic communication with patients after the point of service.